Senior Advisor, Sycamore Partners
Walgreens Launches Balance Rewards Integration with Android Pay
Company becomes first retailer to integrate loyalty program through Android Pay, continues to simplify checkout experience through mobile payment integration
DEERFIELD, Ill., August 22, 2016 - Walgreens Balance® Rewards members can now seamlessly apply their loyalty account at checkout through Android Pay, furthering the convenience of earning and redeeming points and expanding the company’s portfolio of unified mobile payments solutions. This latest integration gives the more than 85 million active Balance Rewards members, many of whom use Android devices, another easy, secure and private way to earn and use loyalty points in-store, and eliminates the need to separately scan or enter their Balance Rewards card.
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“We’re continually looking at ways to enhance the customer experience through innovative and forward-thinking technologies,” said Abhi Dhar, Walgreens senior vice president and chief information officer. “We’re proud to have been the first retailer to integrate our loyalty program with the two leading mobile payment providers, and to give our customers another channel for greater access, choice and convenience with our loyalty program.”
To get the most out of purchases, users can add their Balance Rewards card information to the Android Pay app downloaded on Google Play. Before payment, members simply hold their Android device near the PIN pad and the appropriate rewards information is applied. To checkout, members then hold their Android device again near the PIN pad for payment. Android Pay is easy to set up and users will continue to receive all of the rewards and benefits offered by credit and debit cards.
“We want to make in-store payments simpler for everyone, so we've worked with Walgreens to implement Balance Rewards with Android Pay in their stores nationwide – giving customers instant, frictionless access to their loyalty card when they pay,” said Pali Bhat, Google senior director, product management. “Now, Walgreens customers can speed through the entire checkout process in as few as two taps with their Android phones.”
Android Pay is one of the many convenient payment options at the nearly 8,200 Walgreens stores nationwide. Customers can pay for purchases with most standard credit and debit cards, EMV chip credit cards and other mobile wallets. Balance Rewards integration with Apple Pay is also offered.
About Walgreens
Walgreens (www.walgreens.com), one of the nation's largest drugstore chains, is included in the Retail Pharmacy USA Division of Walgreens Boots Alliance, Inc. (NASDAQ: WBA), the first global pharmacy-led, health and wellbeing enterprise. More than 8 million customers interact with Walgreens each day in communities across America, using the most convenient, multichannel access to consumer goods and services and trusted, cost-effective pharmacy, health and wellness services and advice. Walgreens operates 8,173 drugstores with a presence in all 50 states, the District of Columbia, Puerto Rico and the U.S. Virgin Islands. Walgreens digital business includes Walgreens.com, drugstore.com, Beauty.com and VisionDirect.com. More than 400 Walgreens stores offer Healthcare Clinic or other provider retail clinic services.
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Walgreens
Alyssa Bronikowski
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