Terms of Use

This site and its infrastructure are the property of Walgreens Boots Alliance, Inc. ("WBA," “we,” “us,” or “our”). Your use of any portion of this site, any information made available herein or any content or services made available through this site (collectively, the "Services") is subject to (i) your residing in a jurisdiction that does not prohibit our provision of such Services to you, (ii) your being at least 18 years old (or 13 years old, with the approval or involvement of a parent or guardian), and (iii) your agreement to the terms and conditions set forth herein and the completion of any applicable registration requirement. By registering for access to any portion of this site or any Services or by using any portion of this site or any Services, you and your company or other business organization (hereinafter "you" or "your" will be deemed to mean both you and your company or business organization) agree to comply with and be bound by these terms and conditions of use ("Terms"). If you do not comply with and agree to be bound by these Terms, including terms requiring you to resolve disputes via binding arbitration, conduct this transaction electronically, disclaim warranties, damages, and remedies, and submit to Illinois law, do not proceed any further and do not use this site or any of the Services made available herein.

Use of this site is solely at WBA's discretion, and WBA reserves the right to prohibit anyone from accessing, browsing, supplying information to or downloading information from these Services. You are not granted any rights in or to this site, any Services or any information, other than the limited right to use this site, the Services or the information according to these Terms and the policies and procedures that WBA may adopt and make available on this site from time to time. WBA may, in its sole discretion, and at any time, discontinue the site or Services or any part thereof, with or without notice, or may prevent your use of the same with or without notice to you. You agree that except as otherwise expressly stated by these Terms, you do not have any rights in the site or Services and that WBA will have no liability to you if they are discontinued or your ability to access them (including any content or information you may have created, uploaded, or posted) is terminated.
This site contains information proprietary to WBA and its business partners and customers (the "Information") including but not limited to (i) the site's look, feel and embodied know-how, ideas and concepts and (ii) information and data related to WBA, its business partners and its or their customers. WBA reserves all rights in and to such Information. This Information is protected by U.S. and international copyright laws. In addition, the manner in which WBA has compiled, arranged and assembled this Information is also protected by worldwide copyright laws and treaty provisions.

If you have a password, registration number or digital certification for this site or any Service, you agree not to disclose your password, registration number or digital certification to any other person, except that if you are an authorized administrator you may furnish other persons in your organization with access to this site or the Service, provided you remain responsible for their compliance with these Terms.

Hypertext linking to these Services is permitted. However, WBA reserves the right to disable any link to any site WBA believes contains scandalous, offensive, obscene, scurrilous or inappropriate content or that, in the sole opinion of WBA, adversely affects the goodwill of WBA or any trademark or service mark of WBA or its subsidiaries and affiliates, at WBA’s absolute discretion. WBA expressly reserves all available legal rights and remedies for any cause predicated on hypertext linking to these Services from any other site. "Framing" or any other use of these Services that serves to affect the identity of these Services or the source of the content of these Services is prohibited.

You may use the content on our Services only for your own non-commercial and information purposes. Copying, publishing, broadcasting, modification, distribution or transmission of the Information or any part of it in any way without the prior written consent of WBA is strictly prohibited. WBA reserves title and full intellectual property rights for materials downloaded or otherwise received from these Services. We hereby grant you permission to download, print and store selected portions of the Information. However, the copies must be for your own non-commercial use, you cannot copy or post the Information on any network computer or broadcast it in any media, and you cannot alter or modify the content of the Information in any manner. You also may not delete or change any copyright or trademark notices.

You agree that you will not under any circumstances:

A. Use or design cheats, exploits, automation software, bots, hacks, mods or any unauthorized third party or other software designed to modify or interfere with the Services;

B. Execute, assist, encourage, or become involved in any type of attack, including without limitation distribution of a virus, denial of service attacks upon the Services, or other attempts to disrupt the Services or any other person’s use or enjoyment of the Services;

C. Try to gain unauthorized access to the Services, accounts registered to others or to the any computer or server used to offer or support the Services, or networks connected to the Services by any means other than the user interface provided by us, including but not limited to, by circumventing or modifying or causing to be modified , attempting to circumvent or modify, or encouraging or assisting any other person to circumvent or modify, any security, technology, device, files, or software that is part of the Services;

D. Use, facilitate, create, or maintain any unauthorized connection to the Services, including without limitation (1) any connection to any unauthorized server that emulates, or attempts to emulate any part of the Services; or (2) any connection using programs, tools, or software not expressly approved by WBA;

E. Use any unauthorized third party or other software that accesses, intercepts, "mines", or otherwise collects information from or through the Services or that is in transit from or to the Services, including, without limitation, any software that reads areas of RAM or streams of network traffic used by the Services to store information;

F. Intercept, examine or otherwise observe any proprietary communications protocol used by a client, a server, or the Services, whether through the use of a network analyzer, packet sniffer or any other tools;

G. Make any automated use of the Services, or take any action that imposes or may impose (in our sole discretion) an unreasonable or disproportionately large load on our infrastructure;

H. Bypass any robot exclusion headers or other measures we employ to restrict access to the Services or use any software, technology, or device to send content or messages, scrape, spider, or crawl the Services, or harvest or manipulate data; or

I. Interfere or try to interfere with the proper functioning of the Services, or connect to or use the Services in any way not expressly permitted by these Terms and Conditions of Use, including disrupting, overburdening, or assisting in or encouraging the disruption or overburdening of (1) any Service server; or (2) the enjoyment of the Services by any other person.

You may provide, and WBA may automatically collect, information about you and your use of the site or Services, including without limitation, your real-time location, MAC address, and IP address. Our collection and use of such information is governed by our Online Privacy and Security Policy.

WALGREENS BOOTS ALLIANCE, as well as other names, button icons, text, graphics, logos, images, designs, titles, words or phrases, audio clips, page headers and service names used on these Services are the trademarks, service marks, trade names or other protected intellectual property of Walgreens Boots Alliance, Inc. or its subsidiaries and affiliates. They may not be used in connection with any third party products or services. All other brands and names are the property of their owners.

CAUTIONARY NOTE REGARDING FORWARD-LOOKING STATEMENTS

All statements on this site, including the materials accessible through the site, that are not historical are forward-looking statements made pursuant to the safe harbor provisions of the Private Securities Litigation Reform Act of 1995. Words such as “expect,” “likely,” “outlook,” “forecast,” “preliminary,” “pilot,” “would,” “could,” “should,” “can,” “will,” “project,” “intend,” “plan,” “goal,” “guidance,” “target,” “aim,” “transform,” “accelerate,” “model,” “long-term,” “continue,” “sustain,” “synergy,” “on track,” “on schedule,” “headwind,” “tailwind,” “believe,” “seek,” “estimate,” “anticipate,” “upcoming,” “to come,” “may,” “possible,” “assume,” and variations of such words and similar expressions are intended to identify such forward-looking statements. These forward-looking statements are not guarantees of future performance and involve risks, assumptions and uncertainties, known or unknown, that could cause actual results to vary materially from those indicated or anticipated. Forward-looking statements on this site should be evaluated together with the “Risk Factors” and other disclosure regarding Walgreens Boots Alliance, Inc. in our periodic reports filed with the Securities and Exchange Commission, including the risks and uncertainties described in Item 1A (Risk Factors) of our most recent Annual Report on Form 10-K and subsequent filings with the Securities and Exchange Commission. Should one or more of these risks or uncertainties materialize, or should underlying assumptions prove incorrect, actual results may vary materially from those indicated or anticipated by such forward-looking statements. Accordingly, you are cautioned not to place undue reliance on these forward-looking statements, which speak only as of the date they are made. Except to the extent required by law, we do not undertake, and expressly disclaim, any duty or obligation to update publicly any forward-looking statement after the date of initial publication, whether as a result of new information, future events, changes in assumptions or otherwise.

WARRANTY DISCLAIMER

YOUR USE OF THIS SITE, THE SERVICES OR ANY OF THE INFORMATION IS AT YOUR OWN RISK. THIS SITE, THE SERVICES AND THE INFORMATION ARE PROVIDED AS IS, WITHOUT WARRANTY OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING WITHOUT LIMITATION, ANY WARRANTY OF MERCHANTABILITY, SATISFACTION, FITNESS FOR PARTICULAR PURPOSE, TITLE OR NON-INFRINGEMENT. WBA DOES NOT WARRANT THE INFORMATION TO BE ACCURATE, COMPLETE OR CURRENT. SOME JURISDICTIONS DO NOT ALLOW THE DISCLAIMER OF IMPLIED WARRANTIES, SO THE FOREGOING DISCLAIMER MAY NOT APPLY TO YOU. YOU MAY ALSO HAVE OTHER LEGAL RIGHTS THAT MAY VARY BY JURISDICTION.

YOU HAVE THE SOLE RESPONSIBILITY FOR VERIFYING THE COMPLETENESS AND ACCURACY OF ALL INFORMATION MADE AVAILABLE ON THIS SITE. WBA MAKES NO REPRESENTATIONS OR WARRANTIES WITH RESPECT TO THE CUSTOMERS, BUSINESS PARTNERS, OR THE INFORMATION MADE AVAILABLE HEREIN. NEITHER WBA NOR ANY BUSINESS PARTNER WARRANTS THAT USING THIS SITE, ANY OF THE SERVICES OR THE INFORMATION WILL BE UNINTERRUPTED OR ERROR FREE. NEITHER WBA NOR ANY BUSINESS PARTNER IS RESPONSIBLE FOR THE CONTENT OF ANY WEB SITES LINKED TO THIS SITE. LINKING TO OTHER WEB SITES FROM THIS SITE IS AT YOUR OWN RISK.

LIABILITY DISCLAIMER AND LIMITATION

UNDER NO CIRCUMSTANCES WILL WBA OR ITS BUSINESS PARTNERS BE LIABLE FOR ANY CONSEQUENTIAL, INDIRECT, SPECIAL, PUNITIVE OR INCIDENTAL DAMAGES, WHETHER FORESEEABLE OR UNFORESEEABLE, ARISING OUT OF YOUR USE OF THE SITE, ANY SERVICE OR ANY INFORMATION (INCLUDING, BUT NOT LIMITED TO, CLAIMS FOR LOSS OF DATA, GOODWILL, PROFITS, USE OF MONEY, INTERRUPTION IN USE OR AVAILABILITY OF THE SITE, THE SERVICES OR THE INFORMATION, STOPPAGE OF OTHER WORK OR IMPAIRMENT OF OTHER ASSETS), OR FOR BREACH OR FAILURE OF EXPRESS OR IMPLIED WARRANTY, BREACH OF CONTRACT, MISREPRESENTATION, NEGLIGENCE, STRICT LIABILITY IN TORT OR OTHERWISE. IN NO EVENT WILL THE AGGREGATE LIABILITY THAT WBA OR ITS BUSINESS PARTNERS MAY INCUR IN ANY ACTION OR PROCEEDING EXCEED THE TOTAL AMOUNT THAT WBA ACTUALLY RECEIVED FROM YOU FOR THE RIGHT TO ACCESS THE PORTION OF THE SITE, THE SPECIFIC SERVICE OR THE INFORMATION THAT DIRECTLY CAUSED THE DAMAGE. THIS PARAGRAPH WILL NOT APPLY ONLY WHEN AND TO THE EXTENT THAT APPLICABLE LAW REQUIRES LIABILITY BEYOND AND DESPITE THE FOREGOING DISCLAIMER AND LIMITATION.

LIMITATIONS

SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR INCIDENTAL CONSEQUENTIAL, OR OTHER DAMAGES; AS A RESULT, THE ABOVE LIMITATIONS OR EXCLUSIONS MAY NOT BE APPLICABLE TO YOU, AND THE FOREGOING PARAGRAPH SHALL NOT APPLY TO A RESIDENT OF NEW JERSEY TO THE EXTENT DAMAGES TO SUCH NEW JERSEY RESIDENT ARE THE RESULT OF OUR NEGLIGENT, FRAUDULENT OR RECKLESS ACT(S) OR INTENTIONAL MISCONDUCT.

INDEMNIFICATION

YOU AGREE TO INDEMNIFY, DEFEND AND HOLD HARMLESS WBA, ITS SUBSIDIARIES AND AFFILIATES, AND ALL OF THEIR RESPECTIVE OFFICERS, DIRECTORS, EMPLOYEES, AFFILIATES, LICENSORS, SUPPLIERS, INFORMATION PROVIDERS AND AGENTS, FROM AND AGAINST ALL LOSSES, EXPENSES, DAMAGES, FEES, FINES, AND COSTS, INCLUDING WITHOUTLIMITATION, REASONABLE ATTORNEYS' FEES, RESULTING FROM OR RELATING TO YOUR USE OF THE SITE OR SERVICES OR VIOLATIONS OF THESE TERMS.

MODIFICATION OF TERMS

WBA reserves the right to amend these Terms at any time, and for any reason, including the right to terminate the Service or any part of the Service. WBA will notify users of material amendments or modifications made to the Terms. Your use of the site or Services after we post any changes to these Terms constitutes your agreement to those changes. You agree to review these Terms periodically to ensure that you are familiar with the most recent version.

CONTENT, NOTICE AND TAKE DOWN PROCEDURES

The site and the Services may post and transmit information submitted by you or other users(collectively "Content"). You may not submit any Content that:

Is abusive, deceptive, pornographic, obscene, defamatory, slanderous, offensive or otherwise inappropriate;
Comprises copyrighted, or otherwise protected material used without the express permission of the owner;
Violates or encroaches on the rights of others;
Contains viruses, worms, corrupt files, Trojan horses and other forms of corruptive code, or any other content which may compromise the site or the Service;
Advocates or constitutes illegal activity;
Harms or threatens anyone, including minors; or
Provides a link to any site or any content that does any of the above.

Although WBA does not and will not examine and review all Content submitted or transmitted to the site or the Services, WBA may delete, move and edit materials for any reason, at any time, without notice, and at WBA’S absolute discretion. Furthermore, to protect the interests of itself and its users, WBA may monitor, modify, terminate, and disclose to third parties (including law enforcement) your use of the site or Services at any time.

All Content that is posted on the Site is the sole responsibility of the person who submitted it.

As a condition to submitting any Content, you hereby grant WBA, its subsidiaries, and affiliates, a perpetual, universal, non-exclusive, royalty-free right to copy, display, modify, transmit, make derivative works of and distribute the Content. As a condition to submitting any Content, you represent and warrant to WBA that you have the right to make such Content available under the foregoing license. WBA reserves the right to decline posting of any Content that it, in its sole discretion, believes may violate the copyrights, or other intellectual property of any party.

If you believe your work or the work of another has been reproduced or displayed in a way that constitutes copyright infringement, WBA has a process in place to respond to your concerns. WBA will take appropriate steps, at the sole discretion of WBA, to protect the intellectual property rights of third parties if it receives notice in accordance with the provisions required by the Digital Millennium Copyright Act, as follows:

If you believe your copyright or the copyright of another has been infringed on the site or by the Service, please provide the Law Department of WBA with a written notice containing the following information:

a description and copy of the copyrighted work you claim has been infringed;
a description of where the material you claim is infringing is located on the site;
your address, telephone number, and email address;
a statement by you that you have a good faith belief that the disputed use is not authorized by the copyright owner, its agent or the law;
a statement by you, made under penalty of perjury, that the above information in your notice is accurate and that you are the copyright owner or authorized to act on the copyright owner's behalf; and
the physical signature of the person authorized to act on behalf of the owner of the copyright interest on the document(s) comprising 4 and 5 here above and notarized.

The above notice for claims of infringement should be addressed to the Law Department at Walgreen Co. at the following street address:

Legal Department
Walgreen Co.
104 Wilmot Rd. MS # 144A
Deerfield, Illinois 60015
Attn: Intellectual Property

Please be aware that claimants who make misrepresentations concerning copyright infringement may be liable for damages incurred as a result of the removal or blocking of the material, including court costs and attorneys’ fees. Furthermore, the individual who posted the material may provide WBA with counter-notification that the materials were removed or disabled as the result of a mistake or misidentification of the materials. If WBA receives such a counter-notification, and determines that access to the materials should be restored, a copy will be sent to you notifying you that access to the materials will be restored within ten (10) business days.

WBA may display links or information to or from third party sites and material. WBA does not monitor, verify, or otherwise endorse such third party sites or material, and hereby disclaims all liability with respect thereto. Your use of any third party site or material is subject to the terms of use and privacy policies made applicable thereto by such third party.

Any health-related information is provided to enhance your experience, but is not intended to constitute medical advice or diagnose, treat, cure, or prevent any medical condition. If you have questions about your health or treatment, please contact your pharmacist or other medical professional.

ENTIRE AGREEMENT, VENUE AND CHOICE OF LAW

These Terms constitute the entire agreement between you and WBA governing your use of the site, these Services and the Information. In the case of inconsistencies between these Terms and any information included in off-line materials (for example, promotional materials and mailers), these Terms will always control. You may also be subject to additional terms and conditions that may apply when you use services of other parties affiliated with WBA, third-party content or third-party software.

This Agreement shall be governed by and construed in accordance with the laws of the State of Illinois, without regard to choice of law rules. Any claims arising out of or in connection with these Services shall be resolved in accordance with the procedures outlined below in the section entitled DISPUTES WITH WBA. Any claims arising in connection with the use of these Services must be brought within one (1) year of the date of the event giving rise to such action.

If any part of this Agreement is ruled to be unenforceable, then such part shall be eliminated or limited to the minimum extent necessary. The remainder of the Agreement, including any revised portion, shall remain and be in full force and effect.

The failure of WBA to exercise or enforce any Term will not constitute a waiver of such Term.
Regardless of any statute or law to the contrary, any claim or cause of action arising out of or related to the Service or these Terms will be filed within one year after such claim or cause of action arose, or be forever barred.

DISPUTES WITH WBA

You and WBA agree that any claim or dispute at law or equity that has arisen or may arise between us will be resolved in accordance with the provisions set forth in this section. Please read this Section carefully. It affects your rights and will impact how claims you and we have against each other are resolved.

Contact WBA first. If a dispute arises between you and WBA, our goal is to address your concerns and, if we are unable to do so to your satisfaction, to provide you with a neutral and cost effective means of resolving the dispute quickly. Disputes between you and WBA regarding the site or Services may be reported to Customer Service online at www.walgreens.com, at any time, or by phone at the number listed in the Customer Service section of the site.

Applicable Law. You agree that the laws of the State of Illinois, without regard to principles of conflict of laws, will govern the Terms and any claim or dispute that has arisen or may arise between you and WBA, except as otherwise stated in these Terms.

Agreement to Arbitrate. You and WBA each agree that any and all disputes or claims that have arisen or may arise between you and WBA shall be resolved exclusively through final and binding arbitration, rather than in court, except that you may assert claims in small claims court, if your claims qualify. The Federal Arbitration Act governs the interpretation and enforcement of this Agreement to Arbitrate.

Prohibition of Class and Representative Actions and Non-Individualized Relief. YOU AND WBA AGREE THAT EACH OF US MAY BRING CLAIMS AGAINST THE OTHER ONLY ON AN INDIVIDUAL BASIS AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY PURPORTED CLASS OR REPRESENTATIVE ACTION OR PROCEEDING. UNLESS BOTH YOU AND WBA AGREE OTHERWISE, THE ARBITRATOR MAY NOT CONSOLIDATE OR JOIN MORE THAN ONE PERSON'S OR PARTY'S CLAIMS AND MAY NOT OTHERWISE PRESIDE OVER ANY FORM OF A CONSOLIDATED, REPRESENTATIVE, OR CLASS PROCEEDING. ALSO, THE ARBITRATOR MAY AWARD RELIEF (INCLUDING MONETARY, INJUNCTIVE, AND DECLARATORY RELIEF) ONLY IN FAVOR OF THE INDIVIDUAL PARTY SEEKING RELIEF AND ONLY TO THE EXTENT NECESSARY TO PROVIDE RELIEF NECESSITATED BY THAT PARTY'S INDIVIDUAL CLAIM(S). ANY RELIEF AWARDED CANNOT AFFECT OTHER WBA USERS.

Arbitration Procedures. The arbitration will be conducted by the American Arbitration Association ("AAA") under its rules and procedures, including the AAA's Supplementary Procedures for Consumer-Related Disputes (as applicable), as modified by this Agreement to Arbitrate. The AAA's rules are available at www.adr.org. A form for initiating arbitration proceedings is available on the AAA's website at www.adr.org.

The arbitration shall be held in the county in which you reside or at another mutually agreed location. If the value of the relief sought is $10,000 or less, you or WBA may elect to have the arbitration conducted by telephone or based solely on written submissions, which election shall be binding on you and WBA subject to the arbitrator's discretion to require an in-person hearing, if the circumstances warrant. Attendance at an in-person hearing may be made by telephone by you and/or WBA, unless the arbitrator requires otherwise.

The arbitrator will decide the substance of all claims in accordance with the laws of the State of Illinois, including recognized principles of equity, and will honor all claims of privilege recognized by law. The arbitrator shall not be bound by rulings in prior arbitrations involving different WBA users, but is bound by rulings in prior arbitrations involving the same WBA user to the extent required by applicable law. The arbitrator's award shall be final and binding, and judgment on the award rendered by the arbitrator may be entered in any court having jurisdiction thereof.

Costs of Arbitration. Payment of all filing, administration, and arbitrator fees will be governed by the AAA's rules, unless otherwise stated in this Agreement to Arbitrate. If the value of the relief sought is $10,000 or less, at your request, WBA will pay all filling, administration, and arbitrator fees associated with the arbitration. Any request for payment of fees by WBA should be submitted by mail to the AAA along with your Demand for Arbitration and WBA will make arrangements to pay all necessary fees directly to the AAA. If the value of the relief sought is more than $10,000 and you are able to demonstrate that the costs of arbitration will be prohibitive as compared to the costs of litigation, WBA will pay as much of the filing, administration, and arbitrator fees as the arbitrator deems necessary to prevent the arbitration from being cost-prohibitive. In the event the arbitrator determines the claim(s) you assert in the arbitration to be frivolous, you agree to reimburse WBA for all fees associated with the arbitration paid by WBA on your behalf that you otherwise would be obligated to pay under the AAA's rules.

Severability. With the exception of any of the provisions in subsection (a) of this Agreement to Arbitrate ("Prohibition of Class and Representative Actions and Non-Individualized Relief"), if a court decides that any part of this Agreement to Arbitrate is invalid or unenforceable, the other parts of this Agreement to Arbitrate shall still apply. If a court decides that any of the provisions in subsection (a) of this Agreement to Arbitrate ("Prohibition of Class and Representative Actions and Non- Individualized Relief") is invalid or unenforceable, then the entirety of this Agreement to Arbitrate shall be null and void. The remainder of these Terms, including all other provisions of this section (Disputes with WBA), will continue to apply.

Opt-Out Procedure. You can choose to reject this Agreement to Arbitrate ("opt out") by mailing us a written opt-out notice ("Opt-Out Notice"). For new WBA users, the Opt-Out Notice must be postmarked no later than 30 Days after the date you are deemed to have accepted the Terms for the first time. You must mail the Opt-Out Notice to Walgreen Co., Attn: Law Department, 104 Wilmot Road, MS 1431, Deerfield, IL 60015.

The Opt-Out Notice must state that you do not agree to this Agreement to Arbitrate and must include your name, address, phone number, and the email address(es) used to log in to the WBA account(s) to which the opt-out applies. You must sign the Opt-Out Notice for it to be effective. This procedure is the only way you can opt out of the Agreement to Arbitrate. If you opt out of the Agreement to Arbitrate, disputes will be adjudicated pursuant to Illinois law exclusively in the state or federal courts located in Illinois, and all other parts of these Terms, including all other provisions of this section, will continue to apply. Opting out of this Agreement to Arbitrate has no effect on any previous, other, or future arbitration agreements that you may have with us.

CONTACT

You may contact us with any questions regarding these Terms at www.walgreens.com.

These Terms were last updated November 2019.