Alex Gourlay shares a leader’s perspective with World Retail Congress

The World Retail Congress (WRC), an organization that brings together the leaders of today’s global retail industry, published their flagship year-end report on December 10. It highlighted the collective experiences that global retailers faced with the COVID-19 pandemic, including insights on the biggest changes for 2020 and a look ahead to 2021. The report featured a Q&A with Alex Gourlay, Co-Chief Operating Officer, WBA, as well as frontline hero stories from Boots UK and Walgreens.