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Continuously improving our robust approach to health and safety, actively caring for our colleagues and customers, throughout the Company

We are dedicated to conducting our worldwide business operations with the utmost concern for the health and safety of all employees, agency staff, customers, business partners, contractors and the general public. We fully recognize the duties placed upon ourselves under relevant health and safety regulations in all countries in which we operate, and encourage open dialogue with all stakeholders.

A global chief risk officer chairs the Walgreens Boots Alliance Health, Safety and Environmental Committee that is responsible for the effective management of all health, safety and environmental matters throughout the worldwide organization. All Divisions are required to have processes to govern the management and performance of health, safety and environmental matters in their business operations. 

Several health and safety initiatives were launched in fiscal 2016 at Walgreens, including safety training programs for employees engaged in stockroom activities and for awareness and prevention of slips and falls. Additionally, Walgreens launched a safety award program in retail stores and distribution centers. Walgreens also launched a Seniors Safety Outreach program that enabled pharmacists to engage more than 250,000 seniors and provide tips on living, shopping experience and medication safety.         

The Walgreens Security Operations Center provided critical support on several emergencies, including winter storm Jonas in January 2016, which closed 800 Walgreens stores and left 98 stores without power along the U.S. East Coast. We also provided support during severe flooding in August 2016 in southeast Louisiana, which impacted approximately 260 employees, some of whom lost homes, cars and personal possessions. During these emergencies the Security Operations Center and support office teams expedited plans for the resumption of business operations and supported the needs of employees and their communities.

Boots UK relaunched its compliance audit program on a digital platform in fiscal 2016 to include a range of safety standards that better support and inform store leadership. This program has already delivered improved store performance, as demonstrated by a rise in the number of stores achieving the top score between January and July 2016.  Boots UK also launched a program aimed at reducing the frequency of store employees falling on stairs.

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